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What is OSHA?

Most workers are familiar with the acronym OSHA insofar as they know it has to do with their workplace safety. As a result, it may seem strange to think about how interpreting could connect to…

Over-the-Phone Interpreting Services

In our blog post 10 Translation & Localization Acronyms, we introduced the concept of OPI, or Over-the-Phone Interpreting services. Also known as Telephonic Interpreting, OPI is a service that provides a remote alternative to face-to-face…

10 Translation & Localization Acronyms

The translation industry can be intimidating if you aren’t familiar with it, with a lot of industry-specific terminology. Global Arena is here to serve all your translation needs, but you can become savvy by familiarizing…

What is HIPAA Compliance?

While all interpreters are expected to maintain professional confidentiality in their work, it is even more crucial in medical contexts. The conversations between a doctor and patient can be sensitive enough even without the presence…

What is Further Education?

After you’ve finished university – especially if you’ve attended graduate school – it can be tempting to think you’re done with learning. Further Education is for you You might acquire some new skills or take…

What is Learning and Development?

What is Learning and Development? An overview of some new offerings Having skilled interpreters with linguistic expertise and providing workers with cultural education is only part of expanding your company and “going global”. Refining policies,…

How to Evaluate the Quality of a Video Remote Interpreter (VRI)

As globalization brings speakers of different languages into closer contact; interpreters have become commonplace in a variety of contexts. Medical and legal professionals are especially used to working with linguists in hospitals and courtrooms where…

What’s the difference between multicultural, intercultural, and cross-cultural communication?

What is culture? It seems like a straightforward question, but when talking about a person’s cultural background, the answer is actually quite complex. Culture in this context means a set of learned values, internalized practices,…

Breaking the Language Barrier

One of the major existential hurdles for a growing company is the challenge to go global. Making this leap opens up all kinds of new possibilities, but with them come challenges you may not have…

Benefits of Conference Interpreting Services

Interpreting of any kind can be a challenging profession, even for seasoned professionals with years of experience. In common interpretation settings, like courtrooms and hospitals, they can often get by with consecutive interpreting. This is…

How Translation Companies Work

Chances are, you’ve encountered at least a few examples of poorly-translated websites, signs, or product labels here and there. The localization industry is replete with stories about translation projects gone wrong; with results ranging from…

Get Positive Results When Using Relocation Services

Moving to another country is one of the most gratifying, but also one of the most challenging, experiences there is. For a business considering employee relocation, it is important to think about a prospective mover’s…

Health Care Interpreter

Communication is the most important factor in the provision of health care services. Describing symptoms, discussing results and giving informed consent are all essential. A large body of research shows that language barriers cause numerous…

Classroom Interpreting

For Deaf students, having an interpreter can make all the difference in their academic careers. One adage (often attributed to Helen Keller) states; “Blindness cuts us off from things; deafness cuts us off from people“.…

What Is Medical Interpreting?

The Medical Interpreter’s Official Role… The best thing for any doctor is to ensure that patients understand their questions; so that the best treatment is applied. For helping patients with limited English ability, having medical…

Accent Reduction

Whether it’s smoothing out a regional accent such as the well-known Philadelphia twang, or speaking another language like a native, accent reduction training polishes speech patterns and enhances diction. Accents can vary greatly from one…

Secure and Confidential Document Translation

Companies cannot afford to take the risk of cutting corners with confidentiality. Whether for a business contract, legal document or personal papers; they should always use professional language services to translate confidential documents securely. Trusting…

What is Machine Translation?

Machine translation is software that automatically translates languages on websites. Do not confuse it with online translation tools or applications for smartphones; they are tools designed for the rapid translation of words; and also short…

Legal Interpreting Services: Why They Matter

Translation or Interpreting? Clients of language service providers often make the mistake of thinking translation and interpreting services are more or less synonymous. Shouldn’t a certified translator be just as good at handling an interpreting…

Certified Translations and their Benefits

Creating Connections with Expert Translators The benefits of certified translation for a business or organization may not seem apparent at first glance. Why go the extra mile when you just can search for cheap freelancers;…

Business English Training Online

Business English training online provides a time-efficient and cost-effective way to develop the English-language skills that your company needs. It offers a flexible, from-anywhere solution that works for everyone from entry-level managers to C-suite executives.…

The Transcreation Process

In marketing and advertising, concepts and messages matter. Communicating them in different languages and cultures is often more important than simply translating them as closely as possible. Although professional document translation will deliver clear, correct…

Benefits of Language Training Programs

Benefits of Language Training Effective communication is essential for doing business. That requires recognizing and respecting cultural differences and having the ability to adapt accordingly. Communicating in the language of your client takes effective networking…

What is VRI?

Video Remote Interpreting, or VRI, involves an accredited language interpreter being present via a video link instead of in person. It offers many of the benefits of an on-site interpreter but with increased convenience and…

How to enhance your language skills

Methods to enhance language skills Language training methods may be taught as general school subjects, through specialized training schools, or even through rich proprietary methods online. Many different methods are used to teach languages. Some…

Early Intervention Services – Q&A

Early Intervention services provide support to families with young children who have developmental delays, disabilities, or specific health conditions. Limited English proficiency (LEP) families require the assistance of professional interpreters to understand the concerns expressed…

Relocation program

In any relocation program, people come first Businesses commonly cite five main reasons for relocating operations to a new location. These are: labor and work force issues, the desire to reach new markets, the need…

5 Tips on How to Choose Your Ideal Translation Partner

How to choose your ideal translation partner? Discover 5 tips for the perfect choice The success of a company depends on many factors: innovation, leadership, financial management, a clear vision, quality in service, team work,…

Freelance Translator or a Translation Company?

A freelance translator or a translation company. What’s the better option? The inner workings of a translation agency can seem quite opaque to an outsider. Do you know what goes on behind the walls of…

Native Speaker

Can A Non-Native Speaker achieve the Proficiency level Of A Native Speaker? Learning a new language is a tool for success that will benefit personal and professional life. Is it possible for a non-native speaker…

Establishing Cohesion in a Multicultural Company

The Intercultural Training People from different cultural backgrounds have made the United States their home; and, in addition our communities colorful diversity is reflected in the business world. This can enrich a company and enlighten…

Destination Services: Managing Your International Move

Destination services to improve your international move Moving your family, your pets, all your belongings, and heading off to another country can be incredibly stressful. Multinational companies sometimes require key personnel to relocate abroad to manage…

Motivators for Learning a New Language

Motivations to learn a new language There are two main ways to categorize peoples’ reasons for deciding to learn a new language; integrative motivators and instrumental motivators. Integrative motivators are a person’s desire to communicate…

The Role of the Interpreter in Early Intervention

An interpreter’s primary role is to facilitate communications between speakers who use different languages. Interpreters working with Global Arena take on a variety of assignments including: legal proceedings school meetings and medical appointments. One of…

Global Arena’s Training Management System

Global Arena’s Language Training department utilizes the TBM, our proprietary Training Business Manager, to help us better service our clients. The Training Business Manager TBM plays an integral role in assuring our language training programs…

HIPAA in a Medical Interpreting Setting

What is HIPAA? HIPAA is The Health Insurance Portability and Accountability Act of 1996. HIPAA and PHI Understanding HIPAA is an integral part of working in any medical setting. While HIPAA regulates virtually every aspect…

The Struggles of Relocating Abroad

Relocating to a foreign country Relocating to a foreign country is an arduous task that requires a large amount of research, planning, and organization: from travel arrangements, finding somewhere to live shipping personal items and…

The Value of a Translation Well Done

The value of professional translation services is not always easy to calculate. The return on investment is difficult to define, and should not be measured only on the basis of cost.. Translation services are often…

Connecting Cultures: Building Cultural Competence Among Airport Employees

Intercultural training programs Global Arena provides highly-specialized intercultural training programs to an international airport in Pennsylvania. The objective of this training is to create a set of intercultural tools that allow our client to promote…

Connecting Cultures: An American Company with a Multinational Presence

At Global Arena, we strive in helping our customers to improve their internal communications and interactions across cultures and time zones. In our third installment of Connecting Cultures; we discuss the challenges and actions of…

Connecting Cultures: Spain and America

Global Arena provides personalized intercultural training programs with the goal of alleviating our clients’ cultural issues. Our trainings are also customized; according to the needs of our customers. Below is another example in our Connecting…

Connecting Cultures: America and Japan

Global Arena designs, customizes, and delivers a vast portfolio of intercultural training programs that aim to tackle and overcome our client’s cultural challenges. Each training is tailored to each customer’s requirements, specifications, and goals. For…

Improving Patient Satisfaction for Limited English Proficiency Patients

Why do healthcare facilities need to use interpreting services? Title VI of the Civil Rights Act of 1964 mandates that interpreter services be provided for patients with limited English proficiency who need this service, despite…

Path to National Medical Interpreter Certification(s)

Interested in obtaining a national medical interpreter certification? Global Arena has compiled all the essential information needed for interpreters looking to obtain a national medical interpreter certification. Use our Path to Medical Interpreter Certification to determine…

An Increasing Issue: The Lack of Medical Interpreters

There is a lack of qualified medical interpreters in the United States. The groups most affected by the lack of interpreters are: immigrants, refugees, and migrant workers. Non – English or Limited-English speakers are often deterred…

Reasons to Become a Professional Translator

International Translator Day occurs annually on September 30th. Translators provide a vital service in the conversion of written text between the original language and the target language. It is an industry that is expanding at…

Congrats to Our Bridging the Gap Training Graduates!

Bridging the Gap Medical Interpreter Training Program The Bridging the Gap Medical Interpreter Training Program is a 40 hr training course; established by the Cross Cultural Healthcare Program that covers: interpreter roles & ethics, interpreting…

Discover the History of Catalonia!

The National Day of Catalonia The National Day of Catalonia or La Diada Nacional de Catalunya; is celebrated annually on September 11th. It is a day-long festival which ignites a sense of Catalonian national pride by…

Around the World with Global Arena

Global Arena handles language training programs all over the world. Our services are strengthened by our ability to accommodate the diverse and ever-changing language training needs of our clients. We’d like to share a few…

Global Arena: Leading Language Service Provider in North America!

Global Arena has reached position #34 on the on Top 40 list. This is Global Arena’s 3rd consecutive year on the list and each year we move into a higher position. We are elated to…

Global Arena is a Bridging the Gap Training Center

Operating as an interpreter in the medical field comes with a distinct set of obstacles. Medical interpreting requires a higher degree of accuracy; because a minor miscommunication could result in severe consequences that affect the…

Celebrate All Throughout May with Global Arena!

In May we celebrated three important holidays that we often overlooked. National Interpreter Appreciation Day, National Teacher Appreciation Day, and World Day for Cultural Diversity for Dialogue and Development all fall within May. It is…

Repatriation Training and How It Can Benefit You

Repatriation Training 12 to 20 percent of employees leave their job within 1 to 2 years of returning home from an international assignment. Considering the amount of money invested on these assignments this represents a huge loss…

Quick, Easy & Cost-Efficient Website Translation!

Using our dedicated website translation software, we can provide a word count in minutes, content analysis in a couple of hours and a translation in a few days. This multi-faceted tool allows us to deliver…

Thank You for Your Donation in 2016

Global Arena donation Global Arena is making a donation of $200 to Doctors Without Borders; thanks to your generosity and that of many others. If you took the time to click the link in our Holiday…

Thank You for Your Generous Donation

We appreciate you taking your time to help Global Arena donate to Doctors Without Borders. We’ll donate $1 on your behalf and we’ll announce the total donation amount early next year. Happy Holidays! The Global…

Finding the Right Translation Partner

September 30 was International Translation Day and this year’s theme was The Changing Face of Translation & Interpreting. Where once companies struggled to find the right translator from a narrow, local pool, the digital revolution has…

Combining the Art of Translation with the Science of Language

The document translation industry From enormous dictionaries to online glossaries, from handwriting in notebooks to speech recognition, the document translation industry has changed dramatically and while it’s true that translators of 30 years ago would…