Intercultural Training

Want to enhance your cultural intelligence?

Cultural characteristics among people of different backgrounds may impede communication and hinder effective business relations. Intercultural training raises awareness of these differences and builds knowledge of other cultures to ultimately drive business goals and succeed in a global market.

Training Programs

Global Arena custom designs each program to address the specific challenges and meet the unique needs of corporate and individual clients. Global Arena provides experienced cross-cultural trainers to help employees and their family members better adapt to and communicate in the target culture. Global Arena has the ability to provide intercultural training services in a wide array of cultures and languages globally.

Programs focus on experiential learning and active participation. Our intercultural trainers and consultants are highly experienced integrating interactive training methodologies (including presentation, discussion, case studies, skills practice, and visual media) with their thorough knowledge of intercultural theory and patterns. Trainings are typically a half-day, one, or two days in length. They can be provided to individuals or groups. Youth training is recommended for children ages 12 and over.

Knowledge and understanding of cultures and cultural differences are the essentials for business and organizational success in today’s world.

Trainers

Global Arena has an extensive network of cross-cultural trainers around the world, who combine a wealth and depth of experience, with an understanding of the many issues that arise as a result of relocation, repatriation and working across cultures.

Cross-cultural trainers are deeply knowledgeable on country-specific issues and communication practices. The trainers have worked in different business cultures, and experienced culture shock first hand, allowing for a ‘real-world’ experiential approach while creating the foundation a deep understanding of the challenges when working across cultures.

Online Portal

Global Arena has developed its own proprietary project coordination software to manage its training operations. A customer portal is available that provides up-to-the-minute information on the program to trainees, HR managers and counselors responsible for employees and their families.

To access to the online portal click here.

Quality Control

Participants in our programs complete a comprehensive needs assessment before the curriculum is customized to their individual needs. The customization process ensures that the needs of our clients are met, and so that they receive the maximum benefits of our intercultural training. Using the information from the needs assessment, we are able to appropriately match customers to trainers who perfectly fit their requirements.

Once the selected trainer has been secured, a confirmation is sent to the trainee outlining scheduling details and contact information of the trainer. Once training is complete, customers are asked to provide feedback through a brief evaluation. This final step supports our efforts in ensuring that we continue to deliver the highest level of customer service and superior course content.

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