Working with Interpreters in a Professional Setting

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Working with Interpreters in a Professional Setting is available as either an e-learning course lecture, an in-person lecture course, or a virtual classroom course. The course is designed for employees and teams who work with international and multilingual populations and interpreters. By the end of the course, participants will have a better working knowledge of the interpreting industry, the hiring process for foreign language interpreters, the standards for foreign language interpreters, and best practices for working with foreign language interpreters and multilingual clients or patients.

The Working with Interpreters in a Professional Setting program

The course gives an insider’s perspective of the interpreting industry—written and narrated by Donna Schneider who has worked as the interpreting hiring manager for Global Arena for several years and is, herself, multilingual and a trained interpreter. Module one focuses on the role of the interpreter, the differences between interpreters and foreign language speakers, different interpreting styles and specialties, the hiring process for interpreters, and interpreting trainings. Module two explains the differences between working with agencies and independent contractors, proper request procedure for working with an agency, and quick tips for before, during, and after your interpreting session.

Working with Interpreters in a Professional Setting program Duration

The course is timed to last for 30 minutes and consists of informational modules and (if requested) an exam with a certificate upon completion and a passing exam result. Each module consists of a variety of informational slides, both lecture and interactive, to broadly engage employees, ensure information retention, and encourage application. The e-learning and virtual classroom versions of the course are entirely online and easily accessible from our e-learning platform—no downloads or special permissions required. The in-person lecture version of the course can be scheduled at your convenience with a member of our team. The information is updated regularly to meet current standards. Working with Interpreters in a Professional Setting is further customizable to fit your organization’s needs. Please feel free to contact us with any questions or for more information using the below form.

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