Learning and Development

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Global Arena offers furthering education courses! Our courses are designed to help interpreters and organizations to better understand topics related to working with language services providers and people with Limited English Proficiency. The courses are available in different formats; e-learning and virtual classroom. We have established courses available on multiple topics and we are able to create customize courses to suit the needs of our clients. Please contact us if you are interested in viewing a demo about any of the available courses listed.

Interactive e-Learning for interpreters:

Medical Terminology for Interpreters

Medical Terminology for Interpreters is an interactive e-learning course designed for interpreters of all skill levels who want to gain a better understanding of medical interpreting terminology and basic anatomy.•

  • Broader working knowledge of anatomy and physiology
  • Better understanding of the major bodily systems, human anatomy, specialists, and diagnostic procedures
  • Glossary enhancements with common terms

Medical Terminology for Interpreters Program

HIPAA for Interpreters

HIPAA for Interpreters is an interactive e-learning course designed especially for Interpreters who are looking to work in a healthcare setting.

  • Relevance of HIPAA in the interpreting industry
  • How to use HIPAA on an everyday basis during healthcare assignments
  • Quick history of the Health Insurance Portability and Accountability Act
  • The importance of protecting PHI as an interpreter
  • Reporting violations: how, where, and to whom

HIPAA for Interpreters Program

Interpreting in a School Setting

Interpreting in a School Setting is available as an interactive e-learning course. The course is designed for interpreters who are preparing to start interpreting for school meetings.

  • The purpose and objectives of the Occupational Safety and Health Administration
  • Inspection Priorities
  • How to prepare for an OSHA inspection--and stay prepared

Interpreting in a School Setting Program

Professionalism as an Interpreter

Professionalism as an Interpreter is available as an interactive e-learning course. The course is designed for multilingual speakers who are looking to either start a new career as an interpreter or incorporate interpreting into their current position.

  • Better working knowledge of the interpreting industry
  • Standards necessary to maintain an interpreting position
  • The role of an interpreter
  • Best practices while on the job.

Professionalism as in Interpreter Program

Interpreting Practices in a Mental Health Facility

Interpreting Practices in a Mental Health Facility is an interactive e-learning course designed for employees and teams who work with international and multilingual populations and interpreters in a mental health facility setting.

  • Enhanced working knowledge of the unique challenges that interpreters experience while on the job
  • Best practices for working with foreign language interpreters and multilingual clients or patients.

Interpreting Practices in a Mental Health Facility (e-learning version)

Interactive e-Learning for corporations:

Working with Interpreters in a Professional Setting

This interactive e-learning course is designed for individuals or teams who work with non-English speaking clients and interpreters. This course will help you better understand how to have the best possible experience in your professional interactions while maintaining your daily schedule. The course includes:

  • Best practices for working with interpreters and non-English speakers
  • Insight into the interpreting industry and hiring process for interpreters
  • The differences between trained interpreters and bilingual speakers
  • Proper request procedure
  • All steps of the assignment process

Working with Interpreters in a Professional Setting

Understanding HIPAA

Understanding HIPAA is an interactive e-learning course designed especially for employees and teams working in the healthcare industry. The course includes:

  • Quick history of the Health Insurance Portability and Accountability Act
  • The importance of protecting PHI
  • How to use HIPAA on an everyday basis for both clinical and non-clinical workers
  • Being sure that you’re abiding by HIPAA regulations while on the job
  • How to identify and fix violations

Understanding HIPAA Program

American Sign Language: Communication and Community

This e-learning lecture course is designed especially for individuals and teams who work with the Deaf community and would like to know more about:

  • Proper terminology for working with Deaf/deaf patients
  • How to request the correct American Sign Language interpreters to meet the client’s needs
  • ASL itself: its roots, history, and cultural significance

ASL Program (e-learning version)

Virtual Classes for corporations:

American Sign Language: Communication and Community

This is a virtual classroom lecture course, designed especially for individuals and teams who work with the Deaf community and would like to know more about:

  • ASL itself: its roots, history, and cultural significance
  • Proper terminology for working with Deaf/deaf patients
  • How to request the correct American Sign Language interpreters to meet the client’s needs

ASL Program (Virtual classroom)

Interpreting Practices in a Mental Health Facility

This virtual classroom course explores best practices and tips for clients who work with interpreters in or with mental health facilities.

  • The unique challenges and compassion training for interpreters who work in mental health facilities
  • How to best work with interpreters in a group-therapy setting
  • Procedures and "quick tips" to improve interpreter safety and performance

Interpreting Practices in a Mental Health Facility Program (Virtual classroom)